Service

WHAT CAN WE DO FOR YOU?

Altruck is proud to be an industry leader when it comes to diagnostics, repair & maintenance of all makes and models of light, medium and heavy-duty trucks.

We know the road is unforgiving. Wear and tear does happen, and parts sometimes need to be replaced. When that happens, you want to make sure your service technicians are trained and certified and have access to the right parts and diagnostic tools. We support our customers with over 90 highly skilled, factory trained and personable technicians.

We are here to serve you and to get your vehicles back on the road as quickly as possible. We understand that down time is lost revenue for you. That is why we focus on dwell time reduction through quick diagnostics and extended service hours in our facilities.

You can’t control what happens on the road. But when emergencies happen they don’t need to become disasters. With our Emergency Breakdown Service, we’re there for you when you need us most. You can trust us to provide reliable parts and service performed by professionally trained technicians at locations across North America.

We are here when you need us!

OUR PROMISE:
We take care of everything. From preventative maintenance to wear-and-tear repairs and in-house DPF cleaning services.

We will stand behind our service.

  • We follow factory-recommended maintenance standards and we’re warranty-approved for your International Trucks.
  • We guarantee our parts and labour for 1 year on OEM part installations. Some conditions apply, speak to our Service Advisors for details.


Our pricing is always competitive and transparent, and we only do work that you actually need.

  • You’ll have full access to detailed information about what your vehicle needs and the work that has been completed.


We do it right the first time, or we’ll make it right.

  • All of our technicians are factory trained and licensed apprentices or 310T , 310J or 310S certified.
  • Technicians are skilled in electrical on-board diagnostics.
  • We invest in the advanced diagnostic technology and equipment to help diagnose and repair your vehicle.


We will make it convenient for you.

  • 6 convenient local locations to serve you locally backed by a network of over 700 Service Locations with 8,500 service bays staffed with 8,400 trained technicians across North America.
  • Get email or phone notifications on your vehicle’s progress (please let the Service Advisor know your preference)


What we do:

  • DPF Cleaning
  • Mobile Onsite Maintenance – Full lubrication & Maintenance Programs for onsite service available
  • Expert International Truck and Engine repair and maintenance
  • Repair all makes and models of trucks
  • Cummins Diesel Authorized Facilities
  • Allison Authorized Facilities
  • Idealease Authorized Affiliate
  • IC Bus Service, Parts & Warranty


We offer:

  • Electronic Engine and component Diagnostics
  • Performance PM
  • Quick Lube – Competitive Oil Changes
  • Mobile Service at your facility when you need it.
  • Custom Overhaul Packages
  • MTO Inspections
  • Trailer Parts and Service
  • Emission Testing
  • Road & Emergency Service
  • Daily Rentals


Service works better with Connected Vehicles solutions powered by Altruck.

Connected Vehicles solutions powered by Altruck help you achieve more.

  • Custom programming connecting onboard systems (body integration, unique lighting sequences, PTO settings and much more)
  • Custom telematics integrations with the provider of your choice (Shaw, Peoplenet, Geotab)
  • Custom logic integration – allowing your vehicle to perform special functions
  • ONCOMMAND Connection specialists – LINK HERE oncommand.com
  • Remote Vehicle Monitoring, Repair & Management

There are two things you worry about when your trucks are in the shop: How long are they going to be out of commission and how much it’s going to cost.

Connected Vehicles solutions take that worry out of the equation. Regardless of the make and model of the equipment, when your vehicle goes in for service, we guarantee it receives expedited diagnostic service and accurate repair estimates.

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