FAQ

Please see below for our list of FAQ's:
    To get an immediate answer to your question, start at your nearest Altruck Location.

    If the store is unable to resolve your concern, please email us at marketing@altruck.com, or call us at 1.888.650.1111, Mon-Fri, 8:30 am to 8:00 pm EST.

    Send written customer comments to:
    Altruck
    Attn: Customer Relations
    5280 South Service Road
    Burlington ON L7l 5H5

    Submit all questions or concerns about Altruck through our Web Feedback Form. (LINK)  Please note, we can only answer technical questions related to the Altruck website through the link. For information on specific vehicles or Altruck policies, please contact your local Altruck location.

    Although you cannot complete a truck-buying transaction online, you can begin the process. Each vehicle page includes several links to help you get started, including “Request more information,” “Schedule a test drive,” and “Request financing information.” Submit a request to one of the dedicated Consultants at the Altruck location nearest you. Of course, you are also welcome to call your nearest store; the phone number and address will be listed at the bottom of every page in our website.

    Yes. All you have to do is click the “Create alert” link at the top of the search results page. You’ll then have the chance to specify exactly what type of vehicle you’re searching for and give us your email address so we can notify you when one becomes available.

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