New Truck FAQ

Browse our FAQ:

    Although you cannot complete a truck-buying transaction online, you can begin the process. Each vehicle page includes several links to help you get started, including “Request more information,” “Schedule a test drive,” and “Request financing information.” Clicking these links allows you to submit a request to one of the dedicated Consultants at the Altruck location nearest you. Of course, you are also welcome to call us directly as well; the phone number and address will be listed at the bottom of every page in our website.

    Yes, we offer flexible financing, leasing and rental options to give you the competitive edge

    Altruck is committed to your business success and growth. Let Altruck focus on your trucks, so you can focus on what matters: your business. We work with you to create a custom purchase agreement that works for you and your business. As a chartered member of Idealease we offer a complete range of rental, leasing and maintenance solutions. We even offer rental and dedicated contract maintenance packages for added security – You can choose one that meets your driving needs, and include the cost in your financing!

    Yes. In fact, we’ll buy your truck even if you don’t buy one from us.
    We are happy to appraise your used truck and give a written offer that’s good for seven days. And, you are under no obligation to buy one of our trucks if you sell us yours.

    Supply and demand ultimately determines the desirability of any truck in the marketplace. Sometimes, an aftermarket modification may void the factory warranty, thus reducing the offer.

    You will need to bring in your vehicle to an Altruck location (include link to locations) to receive an appraisal. To determine your offer, one of our appraisers will need to inspect and test drive your truck. When we’re done, we’ll give you a written offer good for seven days.

    OnCommand Connection is now standard on all new International trucks. OnCommand Connection is an industry leading whole fleet remote diagnostic system. It allows you to stay connected with every truck in your fleet in real time from a single portal – no matter where you are or what you’re doing. Available at no extra charge. OnCommand Connection offers you ACTION PLANS for more than 18,000 engine and vehicle faults and it makes managing your fleet, simpler. OnCommand Connection is an open architecture tool that wrangles your various business systems and brings them together.

    We take it further with our Connected Vehicles solutions powered by Altruck. We offer vehicle integration, custom programming for equipment add-ons,, Hours of Service (HOS), Electronic Driver Logs (EDL), TPMS, thermal and infra-red cameras and other connected devices. Please visit connectedvehicles solutions or call us at 1.888.963.1364 for more info.

    We understand that your business may not revolve around your trucks, but we know that it does rely on trucks for on-time delivery of products. This means maximum uptime for your fleet in most cost-effective way. We will take care of your trucks so you can focus on what you do best… taking care of your business!

    We have licensed technicians and mechanics and Connected Vehicles implementation engineers on staff .

    Our business concept

    • Consistently look for ways to improve your ROI and Uptime
    • Buy and sell trucks simply at reasonable prices
    • Buy trucks from you, whether you buy from us or not
    • Deliver friendly, one-of-a-kind customer service
    • Offer a solid online inventory and customer experience

    International Trucks is focused Uptime. But we know that Uptime is more than building trucks designed to stay on the road longer. It’s our renewed commitment to the industry. It’s promise to deliver innovation, tools and services to keep you moving forward. It’s performing well beyond expectations at every turn, and having the drive to be better every day. Uptime is taking pride in engineering a line of durable workhorses that keep your jobsites running on schedule. International Trucks is committed to building the highest quality trucks in the business. So, yes the new International Trucks are good. In fact they are better than good. They are great!

    We work with a variety of financial institutions to provide the best possible financing. If approved, you see your offers when we do—just choose the one that’s right for you. If you find a better option, you have three business days to refinance, penalty- and interest-free.

    We always have trucks in stock, and if we don’t, we will order it just for you.

    Our knowledgeable sales staff’s best interests are in line with yours, so they can focus on helping to find the truck that best fits your needs.

    Repairs made under warranty cost you nothing—parts and labor are included. Please speak with your Sales Consultant for details.
    *Altruck does not guarantee a recall-free vehicle.

    Enjoy added security with purchase of an available Altruck Extended Service Plan—you can choose one that meets your driving needs, and include the cost in your financing!

    That’s millions, as in Millions miles travelled by our trucks. We are a family owned and operated business that has been around since 1977.

    There’s simply no substitute for what we’ve learned about trucks and what you want when it comes to buying and selling trucks. That’s why our customers come back to us when they need new trucks.

    Still have questions?  Either give us a call at 1-888-650-1111, or fill in the form below.

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