Diamond Edge Certified Service


We know the road is unforgiving. Wear and tear does happen, and parts sometimes need to be replaced. When that happens, you want to make sure your service technicians are trained and certified and have access to the right parts and diagnostic tools.

Altruck is a Diamond Edge Certified partner. That means you are working with an International dealer who has the highest-performing service departments that consistently achieve rigorous parts and service metrics including customer dwell time, which is the time it takes for you to get a truck or bus diagnosed, repaired, and back on the road.

That is why we focus on dwell time reduction through quick diagnostics and extended service hours in our facilities. You can’t control what happens on the road. But when emergencies happen they don’t need to become disasters. With our Emergency Breakdown Service, we’re there for you when you need us most. You can trust us to provide reliable parts and service performed by professionally trained technicians at locations across North America.

We are here when you need us!

Service works better with Connected Vehicles solutions that include OnCommand Connection.

Connected Vehicles solutions help you achieve more.

  • Custom programming connecting onboard systems (body integration, unique lighting sequences, PTO settings and much more)
  • Custom telematics solutions and 3rd party integrations and add-ons when your need.
  • OnCommand Connection so you can remotely monitor your vehicle and engine health and prioritize repair & maintenance.

There are two things you worry about when your trucks are in the shop: How long are they going to be out of commission and how much it’s going to cost.

Connected Vehicles solutions take that worry out of the equation. Regardless of the make and model of the equipment, when your vehicle goes in for service, we guarantee it receives expedited diagnostic service and accurate repair estimates.

So your trucks stay on the road. Longer


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